When we have traditional power in terms of the ability to fire someone (or generally make their life miserable), do you think that when you ask for feedback that person will be 100% honest with you? Or do you think that they’ll likely tell you what you want to hear?
And when you become happy when someone gives you false praise, and get angry when someone tells you a painful truth, what behavior do you think you are rewarding?
You may say that you want the truth, and the question isn’t whether or not you can handle the truth. It’s whether or not you’re creating the conditions for people to share it with you.
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